Quality Management Advisor


Quality Management Advisor

(Fulltime) m/v/x


Brussels, Belgium

Trias is an international development NGO working in 14 countries in Asia, Latin America, and Africa. The head office of Trias is based in Brussels, Belgium. We partner with member-based organizations (MBOs) to improve the enabling environment for small enterprise development and to support entrepreneurs and farmers from disadvantaged communities. We also facilitate worldwide exchange and cooperation between MBOs. Trias, supports more than one million family farmers and small entrepreneurs. This is done through the strengthening of dozens of farmers' organizations and associations of entrepreneurs. Under the guidance of Trias, these member organizations ensure professional business training, affordable microcredit, profitable markets and an active advocacy. More information can be found on www.trias.ngo.

Your position is within the Quality & Resources Department. You work in close collaboration with the teams at Head Office and the Regional Offices and you will play a pivotal role in developing and strengthening a quality care system. PLATS (Planning- Learning- Accountability System of Trias) is crucial and operational and in need of further adaptation, improvement and alignment with new realities and challenges. Your role is to institutionalize and inspire quality care within the organization in close collaboration with the head of the department and other internal stakeholders.

Main responsibilities

1) Design and develop the Monitoring and Evaluation (M&E) framework

  • the systemic improvement of the M&E system in collaboration with the M&E and Information Management Advisor;
  • the further design and use of approaches of impact measurement;
  • the design and support of programme- and project evaluations;
  • further integrate the learning & steering component in the M&E system;
  • development of the programme coordination system (PCS).

2) Quality care

  • the systemic integration of quality care and management approaches (for example EFQM and balanced score card);
  • the deployment of assessments & surveys to support internal quality;
  • the development of strategies and support in the operationalisation of Trias wide approaches;
  • the development of the strategic plan & support in the management of strategic processes;
  • the management of change processes in close collaboration with the HR team;
  • the systemic improvement of the approaches on capacity building & institutional development.

3) Data and information management & analysis

  • Contribute to the optimisation of learning & change processes in Trias;
  • Contribute to the design & deployment of a communication & information system (SharePoint);
  • Ensure quality data input and analysis of data in the different software systems used in Trias (Programme Coordination System (PCS), IATI, …;
  • Analysis of these systems in order to align them better for a more efficient & effective use;
  • Responsible for managing the contacts and relations with external ICT consultants;
  • Support in the design, improvement and use of digital information systems.

We look for this profile:

  • Master’s degree in a relevant field and at least 3-5 years of relevant experience;
  • Proficient computer skills and use of relevant MS Office-software and other applications (e.g. word processing, spreadsheet, databases, internet). Familiarity with ICT is important;
  • Experience in Programme Monitoring and Evaluation (PME) systems;
  • Experience with Data Management systems and data analysis;
  • Experience with quality care (tools and approaches);
  • Familiar with capacity building, institutional development and process management;
  • Fluent in Dutch, English and French. Knowledge of Spanish is a plus;
  • You demonstrate organizational sensitivity;
  • Ability to work in a team and handle multiple work assignments;
  • Ability to learn quickly, demonstrate critical thinking and make situation-appropriate decisions using sound judgment;
  • Good interpersonal and communication skills.



  • Endorse our core values of commitment, respect, entrepreneurial spirit and act as we (=cooperation/collegiality);
  • Have strong research and analytical skills;
  • Are a conceptual thinker;
  • Have good interpersonal/communication skills;
  • Are pro-active, pragmatic and result-oriented;
  • Have proven team and coordination skills.

Our offer:

  • A dynamic, international working environment within an ambitious organization;
  • A compensation package fitting the function and experience, with attractive fringe benefits;
  • A gross monthly salary of at least 3.266,19 € euros from minimum 4 year of relevant experience (function category 4) and good secondary benefits;
  • Contract for an indefinite period. Modalities are to be discussed;
  • You work at the headquarters in Brussels, which is well served by public transport.

Selection procedure:

Are you interested in this vacancy? Please send your application and CV to jobs@trias.ngo. Do not forget to include two recent references with their contact details. A written test or a personality test is part of the procedure. For more information on this vacancy please contact the head of department QRD eric.vanderwegen@trias.ngo. The deadline for applications is 23 April 2019.

Qualities of people are our main criterium of recruitment, regardless of their
gender, ethnicity, age, social background or disability.

Don't forget to mention BrusselsJobs when applying.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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