Content Experience Lead

Content Experience Lead

Cisco Systems

Diegem, Belgium

What You'll Do

In a constantly evolving digital world you will own the engagement for the design, development and implementation of the SalesConnect Content Experience.

  • Provide mentorship, training and support for our internal partners on crafting and handling the content experience as well as on our policies and standard methodologies;
  • Facilitate the successful resolution of issues with our IT teams;
  • Collect, interpret and cluster relevant information in order to build relevant business requirements and/or processes improvements;
  • Coordinate projects to optimize operational processes and drive improvements for operational excellence;
  • Represent our partners in acceptance testing for all releases.

To join a dynamic and passionate team focused on Digital Sales Platforms you can demonstrate a variety of business and technical expertise combined with knowledge in transactional processes.

  • Embrace change and you can remotely engage with diverse teams (geographically and culturally);
  • Have situational awareness and the ability to adapt to a multi-layered environment;
  • Demonstrate leadership in tackling sophisticated issues to build effective and long-lasting solutions;
  • Communicate efficiently, build positive relationships across business entities to influence outcomes and inspire change;
  • Facilitate multi-functional discussions with IT partners to drive resolution;
  • Assess a situation or incident and accurately handle its resolution.

Who You Are

Ideally, you have experience with business transformations, project and/or program management, incident management and Audio-Visual and/or design Experience with Content Management Systems.

  • Bachelors + 5 years of related experience, or Masters + 2 years of related experience;
  • Experience with SalesForce Communities a +++;
  • Experience in content management and content development a +;
  • Experience in web development programs a ++;
  • Communicate clearly and concisely in English and any other languages a ++;
  • Tech-savvy with general IT Skills.

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© EuroJobsites 2020

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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