In line with the Company strategy/Operating Plan, to develop, implement and deliver marketing plans for several product/services through their life cycle and/or a market in order to optimize overall sales, growth and profitability.
Minimum 5 years in a product management role in a B2B environment;
Knowledge/Experience in Agile processes will be an advantage;
Define product/market and develop improved/new product concepts and/or business solutions requirements based on customer needs;
Produce detailed product definitions and associated business cases. Provide IT with customer/product requirements and act as an interface between product development and commercial teams;
Manage product launches in support of a market shift towards Cloud and SaaS solutions, coordinate all aspects of the marketing plan (product/pricing offer, promotion, development of user documentation, training of customers and commercial divisions);
Manage assigned products through their life cycle by defining yearly sales targets, continuously monitoring P&L and ensuring continually product improvements or renewals;
Liaise with other divisions/departments, customers, vendors, regulatory bodies and industry associations and make presentations;
Keep abreast with trends in the industry and share information with other divisions/departments.
Takes Accountab. for Delivering Results:
Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
Demonstrates Operational Excellence:
Sets clear standards for quality of work; adheres to/encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction. Demonstrate a structured mind-set, strong organisational and interpersonal skills.
Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.
Bus Understanding and Commercial Sense:
Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.
Builds and reinforces cust relationships:
Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.
Leads with a team focus:
Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values.
Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.