HR Operations Regional Partner

HR Operations Regional Partner

Amazon

Luxembourg

Job summary:

If you thrive in a challenging and fast-paced environment, this is the place for you. The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment. You'll need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve outstanding results.

The HR Reginal Partner is both a strategic and hands-on role to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility.

Successful candidates will demonstrate:

The ability to listen to the voice of the customer and recommend new approaches, policies and procedures to effect continual improvements in the employee experience. Collaborate with people managers and PXT HR specialists across the various EU PXT businesses. The HR Regional Partner role is an effective training ground for those that would like to flex into an HR Business Partner role, or go deeper into HR programs and processes. This role provides the breadth and depth of HR understanding at Amazon and can be a significant conduit into either path.

Key Responsibilities:

This role will act as an influential and tactical partner in helping managers and HR Business Partners with advice on local practices and guidelines, employee relations processes and performance management:

  • Identify trends and emerging needs and address them with innovative people programs, tools and processes
  • Act as local HR for all Luxembourg based Operations employees across business lines providing support and advice on local practices and guidelines
  • Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBPs, preventing the recurrence of known issues
  • Collaborate closely with peers from other PXT businesses as well as with the PXT Shared Service to align and address emerging needs
  • Enable the success of new and experienced managers by leveraging, delivering and improving existing training contents and web pages, and collaborating with the EU PXT Program
  • Support EU PXT ICSF team with employee relations (ER) management, including disciplinary and performance improvement for issues not supported by the central Employee Relations team
  • Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
  • Manage the exit process, including conducting ad-hoc exit interviews
  • Provide support and guidance to HRBPs and managers on change initiatives
  • Support data requests for reporting or business needs
  • Act as point of contact and program manager for people tools, processes, programs or projects
  • Support manager education initiatives to further drive collective education and manager effectiveness

Basic Qualifications:

  • Bachelor's degree in business administration
  • Human Resources or related field is required
  • Fluency in written and spoken English essential
  • Expertise in European employment law
  • Demonstrate ability to motivate others and influence work behaviours
  • Proven ability to prioritise, meet deadlines, make best use of limited resources
  • High dependability – be there to support the business
  • Decision Making/Complex Problem Solving proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis
  • Possesses intellectual curiosity; brings insight into the team/business, especially in a multicultural and multi-location environment
  • Negotiation and influencing skills; able to listen to and persuade others based on sound logic
  • Proven presentation and communication skills

Preferred qualifications:

  • Additional fluent European languages
  • Bachelor's degree in business administration, Human Resources or related field
  • Demonstrate ability to motivate others and influence work behaviours
  • Proven ability to prioritise, meet deadlines, make best use of limited resources
  • High dependability – be there to support the business
  • Decision Making/Problem Solving - proactively gathers the right data from appropriate sources, and conducts root cause analysis
  • Negotiation and influencing skills; able to listen to and persuade others based on sound logic
  • Proven presentation and communication skills

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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