Business Analyst - KYC Operations

ING Group

Brussels, Belgium

As a Business Analyst in KYC Operations, you will be a key player in developing cutting-edge business solutions for socially relevant issues such as Anti-Money Laundering, Counter Terrorism Financing, and Fraud. With a global impact across countries and millions of customers, you will ensure an optimal KYC experience while maintaining compliance and risk control.

Responsibilities:

Analyse data from multiple systems, integrating services like Customer Due Diligence.
Engage with relevant business and technical stakeholders to communicate effectively at the appropriate level.
Support the definition and follow-up on Business Roadmaps.
Define and enforce requirements and controls to ensure the right data quality is available for different business applications.

As a Business Analyst, you will:

Address complex data challenges, analysing business requirements for product and service development.
Optimize and automate processes and data, emphasizing quality by design.
Simplify solutions and processes in a complex business landscape, fostering clear communication with international stakeholders.
Stimulate cross-border interaction and alignment among various organizational entities.

Qualifications:

Bachelor’s Degree in IT, Engineering, Maths, Economics/Business or relevant experience.
3+ years of experience in process and/or tooling implementation (KYC experience is a plus).
Experience with data management, including data flows, extraction, transformation, integration, quality, and governance.
Basic querying skills for large data sets.
Energetic, approachable, and focused on collaborative delivery.
Strong analytical and abstract thinking skills.
Excellent communication, presentation skills.
Fluent in English (speaking and writing).

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