Senior Scrum Master

Senior Scrum Master

Sofico

Ghent, Belgium

As a Senior Scrum Master, your mission is to cultivate high-performing, self-managing Agile product delivery teams that consistently deliver customer value. You are a leader and coach who values psychological safety, drives continuous improvement, and ensures Agile principles are embedded in day-to-day delivery of your team. Beyond your direct team, you play a pivotal role in strengthening Agile maturity across the organization by mentoring other Scrum Masters and actively contributing to the development of our delivery culture. 

Your responsibilities are: 

• Build a strong team culture based on trust, openness, and accountability. 
• Coach Agile teams to embrace self-organization, shared ownership, and a growth mindset. 
• Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) that are focused, effective, and aligned with delivery outcomes. 
• Act as a mentor and coach to junior Scrum Masters, supporting their development, sharing knowledge, and helping them navigate challenges in their teams. 
• Lead by example, modeling Agile values and servant leadership across the organization. 
• Drive continuous improvement, helping teams inspect, adapt, and refine their processes for greater effectiveness. 
• Partner closely with Product Managers to focus on product goals, risks and learning to consistently deliver business value and responding to change. 
• Remove obstacles that hinder team progress, proactively engaging stakeholders when needed. 
• Promote transparency through the effective use of visual tools and data (e.g., Scrum boards, metrics, team health indicators). 
• Support onboarding of new team members and ensure team alignment with Agile principles and delivery goals. 
• Monitor team performance, identifying trends and opportunities to improve collaboration, velocity, and predictability. 
• Collaborate with Team Coaches, Project Managers, and other delivery leaders to manage dependencies, capacity, and delivery risks. 
• Engage in knowledge sharing and cross-team learning, contributing to Agile community events, retrospectives, and forums. 

What you bring:  

• A deep understanding of Agile and Scrum, with at least 5+ years of hands-on Scrum Master experience in software product delivery. 
• Experience coaching and mentoring Scrum Masters, helping them grow in confidence, skill, and Agile maturity. 
• Strong facilitation, communication, and conflict-resolution skills, with the ability to strengthen alignment and engagement across roles and teams. 
• A continuous improvement approach and the ability to guide teams through change and uncertainty. 
• Practical experience with Agile frameworks (Scrum, Kanban, SAFe, etc.) and working closely with cross-functional teams. 
• A good understanding of delivery metrics and Agile tools (e.g., Jira, Confluence). 
• Scrum Master certification (PSM II, A-CSM, SAFe, or equivalent) preferred. 
• A degree in IT, Engineering, Business, or a related field is a plus. 

Your Values: 

• Helping others grow through mentorship, coaching, and shared learning. 
• A collaborative, feedback-rich environment where people feel empowered to improve. 
• A clear sense of purpose, paired with the adaptability to evolve how we get there.

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