Business Development Manager & Application Support

Business Development Manager & Application Support

Proximus Group

Brussels, Belgium

Your Mission

As Group Strategic Partnerships Lead, you will shape and manage high-impact collaborations that support business growth, digital transformation, and product innovation across the Proximus Group and its global entities. You will work across BICS, RML, and Telesign to build a future-ready partner ecosystem that delivers measurable value.

Your Key Responsibilities

• Develop a Scalable Partner Strategy: Define and implement a group-wide partnership approach across enterprise and telco segments, aligned with strategic priorities;
• Drive Innovation Through Co-Development: Identify and engage with partners that complement or enhance our platforms, co-creating solutions that strengthen our product portfolio;
• Ensure Operational Excellence: Oversee partnership performance, track key metrics, and coordinate with sales and marketing to ensure joint accountability and delivery;
• Facilitate Governance and Alignment: Lead structured governance processes with partners and internal stakeholders to ensure transparency and strategic coherence;
• Represent the Group Externally: Act as a spokesperson in global partner forums, lead joint marketing initiatives, and contribute to Partner Boards;
• Lead Strategic Transformation Initiatives: Champion long-term projects that support digitalisation and AI-driven transformation across the Group.

What Success Looks Like

• Scalable partner programmes launched in key markets;
• Year-on-year revenue growth through strategic alliances;
• Clear contribution to product innovation and joint commercial success;
• High satisfaction and retention of top-tier partners;
• Strong internal collaboration across sales, marketing, and product teams.

Your Profile

What You Bring

• A Master’s degree in Business Administration, Strategy, or a related field;
• 7–15 years of experience in partnerships, alliances, or strategic roles - ideally within B2B tech, CPaaS, or telecom environments;
• A strong track record in managing cross-border and cross-functional partnerships;
• Fluency in English; additional languages are a plus;
• Strategic thinking and long-term planning capabilities;
• Deep understanding of telecom, CPaaS, and B2B software ecosystems;
• Excellent negotiation, communication, and stakeholder management skills;
• Proven leadership in complex, matrixed organisations;
• Familiarity with digital transformation journeys in both B2B2B and B2B2C models.