Commercial Operations Manager

Commercial Operations Manager

N-SIDE

Louvain-La-Neuve, Belgium

What you'll do:

• Be part of a team of experts driving N-SIDE’s revenue growth and future strategy;
• Drive and enhance end-to-end commercial operations, from proposal to purchase order to invoicing, ensuring accuracy, efficiency, and alignment with business goals;
• Support standard and customized deals, ensuring they are structured correctly, priced strategically to maximize revenue, and moved forward efficiently while navigating legal and contractual complexities;
• Work closely with the account management team to identify commercial opportunities, contributing to operational excellence and business growth;
• Engage directly with customers to support commercial discussions, ensuring alignment on pricing, scope, and contractual terms;
• Create and maintain process documentation to ensure clarity, consistency, and scalability in commercial operations;
• Provide analysis and insights to support key business initiatives.

About you:

• You have a Master Degree in Business/Administration or related fields;
• You have between 5 and 7 years of professional experience in B2B sales and/or account management (experience in SaaS solutions in the pharmaceutical industry is a plus!);
• You are detailed oriented and analytical;
• Strong oral and written communication skills, strong documentation skills;
• You have experience working on commercial contract negotiations/end to end - Quote to Cash Process;
• Salesforce experience is a plus;
• You have a growth mindset with ambition and self-motivation;
• You are a collaborative team player while having a proven ability to work independently;
• You are eager to learn and collaborate with partners from multiple cultures and locations;
• You are fluent in English.