Digital Workplace Sales Specialist

Digital Workplace Sales Specialist

NTT DATA

Diegem, Belgium

The Digital Workplace Sales Specialist is a sales expert responsible for identifying, developing, and closing customer projects around Digital Workplace. They ensure client relation development around digital workplace opportunities but also pricing and project scopes aligned with client’s requirements, reach the business objectives and serve as the client's trusted Digital Workplace advisor. This role involves direct client engagement, collaboration with several internal departments and working closely with the delivery teams once the project is won.

Key Responsibilities:

Create demand and selling Digital Workplace solutions

• Be present in the market at events, do active prospection around Digital workplace;
• Be in contact with your clients on a regular basis to stay up to date with their strategy;
• Assist clients in identifying needs and articulate value through Digital Workplace services;
• Position NTT DATA’s Digital Workplace portfolio opportunities;
• Allocate sales time effectively between clients and prospects.

Sales partnership

• Partner with regional leads and services teams for client outcomes;
• Collaborate with our technology vendors (Cisco, Microsoft, Alcatel, AudioCodes, Logitech, Jabra) and broader organization teams to support high-value opportunities;
• Make sure to keep contact with the necessary stakeholders to create success stories.

Industry trusted advisor

• Build deep relationships with client leaders (CXO) and understand their business requirements;
• Maintain relevant service knowledge for meaningful client conversations.

Deal construct

• Design deals that meet client needs and provide win/win solutions;
• Construct deals, negotiate terms, mitigate commercial and legal risks, and close proposals;
• Perform pre-sales tasks such as scoping and replying to tenders (assisted by technical presales).

Drives the sales process

• Manage a pipeline of technology-based opportunities;
• Work across multiple sales teams and commercial architects to close deals;
• Ensure accurate data reporting for insights.

Knowledge and Attributes:

• Advanced understanding of services offerings across multiple domains;
• Knowledge of Cisco (Webex, Spaces, Smart Meeting Rooms), Microsoft (Teams, Operator Connect), Alcatel, AudioCodes, Logitech, Jabra, and positioning it in the market;
• Familiarity with business outcome-led sales and document management platforms;
• Client-centric problem-solving and strong negotiation skills;
• Ability to independently identify opportunities and entrepreneurial mindset;
• Team player and quick learner of new solutions;
• Provide knowledge and support to the rest of the Modern Work team;
• Applies advanced experience to resolve complex models and procedures creatively;
• Applies advanced experience to resolve complex models and procedures creatively;
• Entrepreneur in the development of new policies and ideas;
• Will conduct pre-sales activities when required.

Academic Qualifications and Certifications:

• Minimum Bachelor's degree or equivalent proven experience in Technical or Sales field;
• Desired Modern Work certifications.

Required Experience:

• Track record of selling Digital Workplace solutions to large enterprises;
• Experience structuring profitable multi-year contracts;
• Strong relationships with clients, especially C-suite;
• Networking with senior internal and external people in specialist areas;
• Managing entire sales process, contracting, and legal implications.

Problem solving:

• Works on complex issues requiring in-depth evaluation of variable factors.

Accountability:

• Accountable for delivering tactical business targets;
• Work will be reviewed upon completion for consistency with departmental objectives.