Junior Business Analyst

Junior Business Analyst

Uni Systems

Brussels, Belgium

Description

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Junior Business Analyst to join our UniQue team in Brussels.

What will you be doing in this role?

• Analysis of Business requirements.
• Documentation of Business requirements.
• Business model analysis.
• Business process analysis.
• Business processes modelling.
• Functional requirements and business cases analysis.
• Identifying the services needed to ensure stakeholder satisfaction
• Risk analysis.
• Assistance in Business cases, Vision documents, Project Charters and Security Plans.
• 2nd line support analysis, tracking and monitoring of business workflow application problems and impediments up to their resolution
• Analysis and redaction of detailed problem descriptions and reports as meaningful input for upstream support teams (3rd line, application developments teams)
• Management and follow-up of user requests
• Follow-up of service quality in the context of application problems and impediments.
• Participation in user, service and project meetings.

Requirements

What will you be bringing to the team?

• Bachelor's degree & 3 years of experience or Master's Degree & 1 year of experience non-overlapping with studies.
• Good knowledge of information systems matters.
• Good knowledge of large organisation administrative business processes.
• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).
• Good knowledge of BPMN or UML or other with equivalent value.
• Good knowledge of Wiki and collaborative sites.
• Knowledge of software development methodologies (e.g. RUP, Agile).
• Good understanding of business processes and requirements in the private and/or public sector (e.g. financial, procurement, etc.).
• Good reporting methods.
• Knowledge in end user assistance or support of information systems
• Management of incident related to information systems.
• Very good knowledge of Ms Office tools.
• Experience in using JIRA.
• Excellent communication skills with technical and non-technical audiences and ability to give presentations.
• Proficiency in English language at a C1 level.
• Proficiency in French C1 and/or other EU languages are an advantage.