Global Senior IT Manager

Global Senior IT Manager

Lansweeper

Merelbeke, Belgium

Job description

We are looking for a hands-on Global Senior IT Manager to take ownership of Lansweeper’s global internal IT organisation and ensure we can scale and transform our organisation further through AI.

What Success Looks Like in 12–18 Months

• A unified, scalable IT operation that has eliminated legacy fragmentation across regions and consolidated tooling around a modern, well-governed stack.
• AI adoption that’s real, not theoretical employees across the company using AI tools daily within a clear governance framework you designed.
• A security posture that satisfies ISO/SOC 2 auditors while keeping the environment workable for 400+ people who need to move fast.
• A LAB environment that’s a competitive asset - enabling rapid product testing, DevOps integration, and operational automation.

The Real Challenges

• You’ll inherit a hybrid environment (on-prem + cloud) that has grown organically across multiple regions.
• AI is moving fast inside the company - ChatGPT Enterprise, Claude, Azure-hosted GPT, custom integrations. You need to enable adoption while controlling cost, risk, and data exposure.
• Tool sprawl is significant. You’ll need to make hard calls on consolidation while keeping teams productive during transitions.

What You’ll own

Strategic

• Global IT strategy and roadmap - security, AI, infrastructure, and scalability - with full ownership from design through execution.
• AI enablement and governance across the company, defining how Lansweeper adopts AI safely and at scale.
• IT budget, vendor management, and contract negotiations (Microsoft, Palo Alto, SOC partner, SaaS vendors).

Operational

• A global IT team of 8 spanning Service Desk, Network Architecture, and Systems & Integrations. Support Due Diligence & PMI processes.
• Operational excellence across Identity, Endpoint, Infrastructure, Networking, Security, and ITSM.
• The Lansweeper LAB environment - VM provisioning, asset lifecycle, DevOps integration, and automation.
• Lansweeper’s own internal deployment, acting as primary beta tester and feeding product insights directly to the Product team.
• Security governance - protecting the organisation against external threats while maintaining a workable environment in an ISO/SOC 2 context.

What We’re Looking For

Experience & Technical Depth

• Proven track record as IT Manager, Head of IT, or equivalent in an international, multi-site environment.
• Deep expertise in the Microsoft ecosystem - Entra ID, Intune, Defender, Sentinel, M365.
• Hands-on experience with network and security architecture (Palo Alto, Prisma Access, SIEM/SOC).
• Strong knowledge of hybrid infrastructure - on-prem, cloud, HyperV, Azure.
• Experience driving enterprise AI adoption, enablement, or governance (not just using AI tools - shaping how an organisation uses them).

Leadership Profile

• Strategic thinker who executes - you build roadmaps and you ship them.
• Strong stakeholder manager who aligns IT with business growth, not the other way around.
• Pragmatic leader who balances governance with speed - you know when to enforce and when to flex.