Business Process Owner Supplier Lifecycle Management

Business Process Owner Supplier Lifecycle Management

TVH Group

Waregem, Belgium

As the Business Process Owner for Supplier Lifecycle Management, you are responsible for the end-to-end process governance of how we identify, onboard, manage, and phase out our global supplier base. You act as the strategic integrator ensuring that supplier data and relationships are managed consistently across the enterprise.

This role is a critical integration point between Procurement (Plan-to-Purchase) and Finance (Record-to-Report). You will ensure that supplier enablement is not only fast and efficient for sourcing teams but also meets the rigorous compliance, tax, and payment requirements of the finance organization.

Your role and responsibilities

Strategic SLM & SRM Ownership

• Define the global vision for Supplier Relationship Management (SRM) and the technical roadmap for the supplier portal/MDM tools.
• Govern the standards for supplier qualification, ensuring environmental, social, and governance (ESG) and compliance criteria are met.
• Align the supplier master data strategy with the enterprise digital transformation goals.

Cross-Value Stream Process Design

• Plan-to-Purchase (P2P): Design seamless onboarding workflows that allow procurement to activate new sources of supply rapidly without bypassing controls.
• Record-to-Report (R2R): Collaborate with Finance to ensure banking details, tax residency certificates, and payment terms are captured accurately to enable "Touchless Invoicing."
• Contract Management: Design and govern the L3 processes for contract storage, renewal alerts, and obligation tracking.

Supplier Risk & Performance Governance

• Develop frameworks for Supplier Performance Monitoring, linking operational KPIs (OTIF, quality) to the central supplier record.
• Implement tiered risk management processes to monitor supplier risks.
• Support the "Cleanse and Maintain" strategy for the supplier master database to prevent duplicates and fraud.

Stakeholder Collaboration & Change Leadership

• Act as the primary liaison between the Procurement and Finance teams regarding supplier process integrity.
• Drive adoption of standardized supplier communication templates.
• Partner with IT to ensure SLM tools integrate relevant applications.

Performance Management

• Monitor process health via KPIs: Supplier Onboarding Cycle Time, % of Spend under Contract and Portal Adoption.
• Conduct root cause analysis on payment failures or procurement delays linked to poor supplier data.

How to succeed/Your profile

• Bachelor’s or Master’s degree in Finance, Supply Chain, or Business Administration.
• 5+ years of experience in Strategic Sourcing, Vendor Management, or Financial Process Ownership.
• Deep understanding of P2P and R2R value streams and how they intersect at the supplier master level.
• Experience with Supplier Information Management (SIM) or SRM software.
• Dual Perspective: Ability to speak the language of "Procurement" (speed, savings, relationship) and "Finance" (control, audit, compliance).
• Contractual Acumen: Understanding of contract lifecycles and the legal/financial implications of master service agreements.
• Process Mapping: Expert-level proficiency in BPMN and designing automated approval workflows.
• Analytical Mindset: High comfort level with data structures and the impact of "bad data" on global financial reporting.