Training Administrator (EPNB)

Training Administrator (EPNB)

skeyes

Steenokkerzeel, Belgium

Main Purpose of the position

Responsible for administrative routines during course preparation and course delivery.

Key responsibilities

• Part of a Course Management Team, together with Course Supervisor and Head of Training.
• Contact person for students, instructors, external customers, internal departments EPN/EPNB for your assigned course.
• Responsible for providing them the necessary information to students and instructors and logistics/administrative support before, during and after courses.
• Provide administrative support to the Course Supervisor.
• Actively involved during the whole course in close cooperation with the Course Supervisor, daily follow up of the courses, take initiatives if questions arise.
• Organising and leading pre-course meetings.
• Participate to other meetings whenever required.
• Support the delivery of ad hoc tasks whenever needed.

Candidate profile

Education and experience

• The role requires completed secondary school education and at least some years working experience various roles, at least some years of experience related to roles as administrative and management assistant. The role requires an excellent knowledge of Microsoft Office programs and good communication skills (written and verbal in English).

Working with people

• Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Recognises and rewards the contribution of others. Listens, consults others and communicates proactively. Supports and cares for others. Develops and openly communicates self-insight such as an awareness of own strengths and weaknesses.

Delivering results and meeting customer expectations

• Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.

Following instructions and procedures

• Appropriately follows instructions from others without unnecessarily challenging authority. Follow procedures and policies. Keeps to schedules. Arrives punctually for work and meetings. Demonstrates commitment to the organisation. Complies with legal obligations and safety requirements of the role.

Adapting and responding to change

• Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Shows respect and sensitivity towards cultural and religious differences. Deals with ambiguity, making positive use of the opportunities it presents.

Coping with pressures and setbacks

• Works productively in a high-pressure environment. Keeps emotions under control during difficult situations. Balances the demands of work life and personal life. Maintains a positive outlook at work. Handles criticism well and learns from it.