IT Technical Support

Netcompany-Intrasoft

Brussels, Belgium

Job Description

Are you ready to discover the role of an IT Technical Support in Netcompany?

As an IT Technical Support you will:

  • Troubleshoot and repair software and hardware issues.
  • Perform regular hardware and software maintenance.
  • Install cables and configure systems.
  • Document system addresses and configurations.
  • Use diagnostic tools to identify problems.
  • Communicate with end users and management effectively.
  • Ensure security and functionality with temporary fixes.

Qualifications

What would make you a fit for the role:

  • University degree in Computer Science or other relevant field.
  • Minimum 1 year of relevant professional experience.
  • Expertise in workstation and peripheral support (Windows 10 and above).
  • Strong knowledge of incident, problem, change, and configuration management.
  • User-focused and good communicative skills.
  • Proficient in patch management and IPAM systems.
  • Fluent in English and French (minimum C1 level) for calls and written requests.

It would be considered an advantage if you have least one of the following certifications:

  • Windows 10 MCSA.
  • Microsoft 365 Certified: Modern Desktop Administrator Associate.
  • IT Helpdesk Professional (or equivalent).
  • Google IT Support Professional Certificate.
  • Microsoft Office Specialist (MOS).
  • (Advanced) Windows troubleshooting for IT.
  • Call Centre Associate Certified (or equivalent).
  • Certified Network Cabling Design Professional (CNSDP).

Don't forget to mention BrusselsJobs when applying.

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