Administrative Support Specialist

Administrative Support Specialist

Terumo Europe

Belgium

Are you a detail-oriented professional who enjoys bringing structure, accuracy, and efficiency to operational processes? As Administrative Support Specialist, you will provide hands-on administrative and operational support to the team, with a key focus on contract administration, sample management, CRM data quality, documentation, and daily follow-up activities.

Job Responsibilities

• Draft, update, and process customer contracts using established templates, while supporting review, approval, and e-signature workflows
• Maintain contract records within the Contract Management System and support contract renewal activities
• Process and track customer sample requests and coordinate sample preparation and shipment activities
• Maintain and replenish sample inventory, ensuring accurate and up-to-date records
• Maintain accurate customer and business data in internal systems and support CRM data quality
• Support reporting, documentation, and other day-to-day administrative activities
• Coordinate and follow up on customer requests with internal departments such as Quality, Legal, and Regulatory Affairs
• Collaborate with colleagues across different regions and functions to ensure smooth business operations
• Monitor priorities and deadlines, ensuring timely and accurate execution of assigned tasks
• Provide general operational support to the PSD Internal Sales APAC team, helping ensure business continuity during the temporary replacement period

Profile Description

• Strong administrative skills with excellent attention to detail and accuracy
• Comfortable handling repetitive, manual, and operational tasks
• Highly organized and able to prioritize workload effectively
• Good knowledge of standard office applications and administrative systems
• Proactive team player with a positive, hands-on attitude
• Eager to learn and adapt in an international environment
• Comfortable coordinating with different departments
• Professional communication skills in English; additional language skills are considered a plus