Change & Release Manager

Change & Release Manager

Degroof Petercam

Brussels, Belgium

Your Position

  • Ensure the process of controlling the lifecycle of all changes. The primary objective is to enable beneficial changes to be made, with minimum disruption to IT services.
  • To be responsible for all Change Management activities, to include new business planning, Change Advisory Board (CAB), the production of management information, Request for Changes (RFCs) and a change schedule.
  • To manage the implementation of project and ICT related change programmes and assess impact on the user base
  • To lead changes of approach, systems and processes.
  • To advise and asses the impact of transformation projects on Service Delivery.
  • Ensure all transformation projects adhere to a strict change control process to minimise any adverse affects to the working environme
  • nt and its end users
  • Accountable for maintaining the integrity of all IT system environments by ensuring strict release and change processes are followed by development and support teams throughout the release cycle
  • Monitor releases of Configuration Items for formal test and delivery
  • Animate CAB meetings (weekly & monthly)
  • To continuously evaluate the existing processes and procedures to ensure the accuracy and the communication of those processes
  • Ensure the communication with the IT management
  • Prepare and present KPI's of the Change & release management process

Your Profile

  • Master or equivalent with min 10 years in IT department
  • Degree level in an IT or related subject
  • ITIL Framework Awareness, Jira and ServiceNow
  • Able to anticipate the potential issue/problems and set up a process to avoid/improve continuously the current processes/procedures
  • Able to manage simple and complex cases
  • Motivate all stakeholders to follow the process e2e

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© EuroJobsites 2020

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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