IT Support Manager

Uni Systems

Brussels, Belgium



At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a IT Support Manager to join our UniQue team in Brussels!

What will you be bringing to the team?

  • Organisation, implementation and maintenance of IS support
  • Coordination of support teams
  • IS Service management
  • Coordination with the project teams
  • Coordination of wiki sites, collaborative sites or social networks
  • Follow-up of service quality
  • Management and follow-up of user requests
  • Guidance regarding the use of information systems
  • Management of incidents related to information systems, organisation of the reporting
  • Conception and organisation of user documentation for information systems
  • Conception and management of IS and ICT trainings
  • Participation in user, service and project meetings
  • Elaboration and implementation of relevant support processes


What do you need to succeed in this position?

  • Have a minimum a Bachelor's degree
  • Have at least 7 years of professional experience in IT sector
  • Possess a ITIL certification
  • Knowledge in end user assistance or support of information systems
  • Knowledge of wiki, collaborative sites and social networks
  • Good reporting skills
  • Leadership capability
  • Able to cope with the needs of multi-language site deployment
  • Interest in testing activities is considered and advantage
  • Proficiency in English at B1/B2 level

Apply Now

Don't forget to mention BrusselsJobs when applying.

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