IT Business Analyst
SWIFT
Brussels, Belgium
What to expect
Key Responsibilities
- Capture, analyse and document the business requirements accurately and comprehensively.
- Analyse the requirements from a functional and technical viewpoint, participate in the feasibility analysis and cost-estimates.
- Close collaboration with the team members to ensure a clear understanding of the functional requirements.
- Collaborate with other teams in the organisation (Security, Infrastructure, Network Architecture…) to ensure correct implementation and delivery of the services.
- Collaborate with the application testers, help defining the test scenarios and provide help with manual testing and final qualification of the software releases.
- Provide 3rd line support by proactively participating in customer case analysis, responding to customer queries, assisting the team in case resolution by digging into specifications/operational documentation/…, gathering/analysing log files and other relevant information.
What will make you successful?
Education
- University degree in Data Science, Computer Science, Information Technology, or a related field; or equivalent work experience.
Experience
- 5 years of relevant experience as an analyst/tester/developer/customer support is an asset.
- Experience in Agile and Scrum development.
- Familiar with the whole Software Development lifecycle (from requirements gather to final delivery in production and operation follow-up).
- Knowledge about HTTPS, XML, JSON would be advantageous.
- Basic knowledge about computer networking (transport protocols, firewalls, routers).
- Basic knowledge/strong curiosity about IT security and resiliency.
- Previous experience with applications in Cloud is a real asset.
- Familiarity with relational databases.
- Experience writing test scenarios would be a plus.
General skills
- Strong analytical skills, able to translate business needs to clear requirements and find pragmatic technical solutions.
- Good presentation skills and capable of clearly describing the problem to different partners (IT, business…).
- Attention to detail and quality minded.
- You find joy in customer interactions, and you seek to build a strong relationship with key customers.
- Superb communication skills (both written and oral).
- Able to work independently and as part of a team.
- Adaptability and wiliness to explore new business domains and learn about new technologies.
- Fluent in English (spoken and written).
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