Data Analyst

ING Group

Brussels, Belgium

Your role & work environment

As a Data Analyst at ING you will play a crucial role in the data-driven culture by supporting our products and services Tribes. You will be responsible to support the decision making process by delivering valuable insights to both your colleagues and our clients.

For this position you will join as a Data Analyst the Digital Monitor Squad. Here you will be part of an Agile environment by being a member of a multidisciplinary team of 8 to 9 professionals. Their main mission is to improve the international reporting in IBM cognos. Your duties will also include analysis and optimization of our inbound and outbound marketing activities.

Your key responsibilities

Translating the business needs into an analytical request:

  • Hereby you will be discussing and challenging the needs and requirements with your stakeholders.
  • While thinking along you already think a step further in terms of a feasibility analysis, setting realistic timelines, and cross-checking the data needs and availabilities.
  • Based on this, you define a suitable approach and solution that fits the needs. These you communicate in a clear and transparent way to your stakeholders.

Go over to the execution phase, this by applying some advanced analytical skills, capabilities and techniques, some examples are:

  • Executing an in-depth analysis on our customer data base to come up with answers to some specific questions or needs from the business
  • Defining the most relevant offers for our customers based on insights from our datamart
  • Create some advances ad-hoc reporting for specific needs, using tools like Cognos and Adobe

After the analytical quest you communicate your insights and recommendations in an appropriate way to the stakeholders:

  • This by applying the right visualization techniques.
  • Adapting your storyline and message to the needs and context of your stakeholders.
  • Communicating clear and on a convincing way your recommendations and next steps; while keeping aspects of GDPR, data sensitivity and confidentiality into account.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Data Analyst you will also need to have following qualifications and competences:

  • Master’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or alike, and/or equivalent experience of 3 years
  • 2 years relevant experience in data analytics
  • Experience in SQL is a must
  • Experience with tools such as SAS, Cognos or Adobe are a plus; an interest in these tools is a must
  • Be a team player
  • Be analytical: extremely curious, constantly looking for an explanation; analyzing sharply, concise & to the point
  • Take ownership on tasks assigned: you will be cultivating analytics within the bank
  • Be able to influence and convince not only peers but also the stakeholders based on analytical results
  • Good knowledge of English

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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