Order Management Coordinator

Order Management Coordinator

ADB Safegate

Zaventem, Belgium

Job Description:

  • Steer sales order from execution release until material (inter-company components, spare parts and finished goods) is ready to leave the factory.
  • Ensure efficient sales order flow through the affected departments and make sure the orders are confirmed according to target lead times within the agreed time frame.
  • Develop trustful relationship with the sales teams and other stakeholders within the company.
  • Proactively identify opportunities to improve process and anticipate on possible delays.
  • Interface with production, quality, warehouse and logistic teams to prioritize activities if needed (i.e. quality check and release of components for production, picking/packing, etc.).
  • Production planning per sales order, keeping in mind the market lead times.
  • Create and follow up of the production and inter-company purchase orders.
  • Alignment of the confirmed dates of the sales order items.
  • Check and negotiate production capacity availability and define priorities.
  • Check components availability in close collaboration with operational purchasing team and negotiate on reduction of delivery lead times if needed.
  • Take the lead in solving issues when sales order is not on track (i.e. mobilize concerned departments, secure commitment from internal/external suppliers) and provide/negotiate solution with sales.
  • Manage consequences of priority changes (i.e. reconfirm sales order and adjust capacity leveling, availability check).
  • Provide sales team with simulated lead times.

Experience & Skills required:

  • Bachelors Degree in International Business or Supply Chain.
  • Knowledge of best practices in Business Process (order to cash).
  • Strong knowledge of Supply Chain and Sales Processes.
  • Basic knowledge of Production environment.
  • Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders.
  • Experience in ERP systems specifically in SAP.
  • Minimum of 3 years experience in a Supply Chain or similar role with international customers.

Languages:

  • Fluent in English.
  • Fluent in French & Dutch is a plus.

Competencies:

  • Excellent communication, interpersonal and influencing skills.
  • Quality and result oriented with pro-active attitude.
  • Accurate, responsible and service oriented.
  • Strong negotiation skills.

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© EuroJobsites 2023

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom